We always love to hear what our customers have to say, be it good or bad.
Below are some of our past customers’ reviews.
|Ottawa Air Duct Cleaning Call or Text (613) 315-3237|
We would Love to hear from you. Let us know what you think of our service.
We always love to hear what our customers have to say, be it good or bad.
Below are some of our past customers’ reviews.
I had a customer who recently asked me this question.
It really comes down to what the duct cleaning company is offering. Remember, it’s what they are offering not what you believe your duct cleaning should be. Just because one company is offering one type of service doesn't necessarily mean that all duct cleaning companies will offer the same service or extras that other companies are offering.
Some companies who are presumed as charging more, and are also presumed to be out to grab your money, are in fact charging a higher rate because the workmanship and pride in these companies are also much higher in quality.
Now, of course, there are duct cleaning companies that do in fact charge outrageous prices who don’t care about there work and just want your money. Here is a tip: If a duct cleaning company here in Ottawa is charging or quoting you $500.00 for a standard home of around 1000 - 1500 square feet, then I would suggest you let capitalism run its course and find a cheaper price. Hopefully, the over-greedy company will get the message, of overcharging.
On average, homes that are around 1000 – 1500 sq.ft should go around $200.00 to $300.00 dollars. And should take anywhere from 2 hours to 3 hours for really dirty ones. Again, this price is an average. In some cases, the price could be a little higher depending on the company and service you might be getting with the duct cleaning service.
The most popular add on are usually:
But what about those duct cleaning companies that are offering a far more cheaper price than the average? What about those $100.00 prices?
The truth is that I’m not writing this blog to dump on other duct cleaning business. We are all trying to make a living like everyone else. Hopefully the honest way. Are there duct cleaning companies that are charging super low rates that provide excellent services? I suppose there are. But as a professorial duct cleaning and Licensed TSSA gas technician, I just don’t know how? I run the numbers plus time and it’s doesn't add up.
It’s a mystery for me. How can a professorial duct cleaning company dispatch a minimal of one tech with a truck machine to a customer home for $100.00, if at a minimum they will be at your place for 2 1/2 hours?
With fuel cost and labour for this time frame, $100.00 dollars isn’t going to cover this. They could counter that perhaps the second or third job of the day will be the profit. Perhaps? But since you expect your tech to be in your place for 2 1/2 hours plus the techs travel time to and from your place- the Math still doesn't add up to profit but to bankruptcy.
$200.00 for 2 jobs in one day, minimal of 2 1/2 hours at each customers home would translate to 5 hours worth of work plus a couple of hours of travel time. Looking at 7 hours minimum. $200.00 is a lot of money but not when you are operating a business that requires labour and fuel which is always the great consumer of profit. This honest tech who is charging the supper low price of $100.00 is going to be out on his butt and jobless in a very short time.
So what’s going on here?
Two scenarios and neither one is good.
First scenario is that the company stays in your place for 1 hour. Now, I don’t know about you but 1 hour to clean your duct system doesn't seem right.
The second scenario is an old fashion bait n switch operation. I know you're probably thinking "does anyone really fall for these bait n switch scams anymore?".
Yes, they do. And I’ll show you how this can happen.
When a duct cleaning company is advertising a low price of $100.00. They have to make it appear that their price will still cover the same service of the companies that are charging more.
For example, unlimited ducts, unlimited vents, no hock up charges, powerful duct truck, AC coil cleaning, blower motor cleaning, and free Sanitizing.
But it’s the next thing that these low priced duct cleaning companies do that really reveal how they get their customers, and unless you know this you won’t see it.
It’s when the duct cleaning company list this in its work to be done: To clean the Main Supply lines.
The main supply lines are known as the heat side of the furnace duct system. While this side is important to clean, this is not the side that has the horror pictures that you see on duct cleaning websites, including ours. All of these horror photos or videos are on the return side or the cold air supply.
So how does this offer look like in an ad? Like this:
This list looks impressive but it is revealing. Why? Because of what it is missing. There is no mention of the Return side.
With a low price duct cleaning, there has to be a catch. In these cases, it's leaving out half of what should be the important part of duct cleaning- cleaning of the return side.
What typically happens is after cleaning the supply line, the so-called duct cleaner will tell you that they are finished usually after 45 minutes at your place. This is where they will say the main supply line is clean. You might ask about the return side and that is when you will hear about how this side is extra and if you want that service, you have to pay more. And there comes the Bait n switch.
How much more? Well, it depends. Could be $200.00 more or it could be $100.00 dollars more. The point is that you are going to be paying more. That cheap duct cleaning that you thought you were getting is not looking so cheap after all.
Is the duct cleaning company lying with there services performed? Nope. They told you what they are planning on doing on their ad. Did you not read the advertisement? They may ask an upset customer.
Is this a dishonest tactic. Yep! No doubt about it. They are not being totally upfront and honest with their ad either as they also mention the return side of the duct system. I think we all know the reason for this. It’s to try to appear having a competitive edge on duct cleaning companies that are listing a full duct cleaning service with much higher price.
I think I’ve made my point here, if you want a full and complete duct cleaning which cleans the main supply and the return side and are expecting to pay a $100.00 for a white glove treatment, we all know what kind of a white glove treatment you will be receiving, but it won’t be pleasant.
This blog is not to knock our fellow duct cleaning brothers but is there to help customers understand just a little better about those duct cleaning companies that are offering a much lower price than duct cleaning companies that are priced higher.
Their ads might seem jam packed with goodies but after reading the listing carefully, it reveals that most of the goodies are actually not so good after all.
We hope that this blog has been helpful. If you have any other questions, feel free to contact us.
When Smokers Move Out and Non-Smokers Move In: How do you get rid of the Smell?
5 Ways to Get the Cigarette Smoking Smell Out of Your Home
You've fallen in love with a house, everything is right...the location, the size, the backyard...everything is perfect. But wait...it smells.
You have noticed the distinct third hand smoke smell. It smells burnt and very distinctly like tobacco. What should you do?
The first thing: You have to understand that THS (Third Hand Smoke) does linger behind, after the smokers leave. The University of San Diego showed, in a study, that the tobacco residue can still be picked up by the new homeowner 3 months after they have moved in.
When we live in our homes, we move around and with previous home, lived in by smokers, you will touch the walls and the floors which all have traces of carcinogens and toxins, that can be harmful to your health and well being. Researchers have found that nicotine levels were seven times higher on surfaces in living rooms, while dust was five times higher in living rooms and bedrooms of a home which smokers lived in, compared to non smokers
So now that you understand the potential hazards, how do you proceed?
Well...like second hand cars that were used by smokers, there should be a price reduction. Why would you pay market value for a home that has now presented a health hazard that you are going to have to address? Whether this means that you should have the sellers on the hook for the clean up cost or that the cost for clean up should be deducted from the price is something that you need to talk to your realtor about.
What is non-negotiable? There needs to be an incentive for you to purchase this home.
Here are some simple tips to help deal with and remove the THS:
1) Clean the walls, ceiling, and all hard surfaces with a cleaning agent designed to help remove nicotine and tobacco. Vinegar is helpful is this process, as it is very acidic.
2) Replace carpets, flooring, and soft finishing materials (blinds or curtains, if left behind for you).
3) Painting. While painting may or may not remove THS, it will help with the odour, especially after having completed the cleaning of the walls and ceilings.
Side notes: In some cases, depending how much the previous owners smoke, the smell may linger and the nicotine colour may show through the painted walls.
4) If the place has been heavily smoked in and painting or washing the walls is not an option, then replacing the drywall may be the only solutions you have left.
It is important to remember that the most common areas of smoking are the living rooms and bedrooms.
5) Duct cleaning: Having the ducts clean after a smoker has left can not hurt.
As mentioned, researchers have found that smoke clings to dust and can be a major source of the presence of nicotine, after a smoker moves out of a home.
In addition, after you have your ducts cleaned, make sure you change your air filter in your furnace.
When deciding to have your ducts cleaned make sure you do this after you clean the hard surfaces, paint, replace carpets, flooring and drywall, as necessary.
A duct cleaning will clean of the debris and dust left behind by the renovation process.
Subscribe and Visit Our YouTube Channel!
Are You Located in the Ottawa Area?
Looking For A Duct Cleaning?
Check Out Fresh Air Duct Cleaning http://www.freshairductcleaning.ca/
How To Fix A Low Signal Flame Sensor?
1) Removed the Flame Sensor / Rod.
2) Gently rub the metal rod with a very light grit sandpaper. (Your goal is to rid the Flame sensor of any buildup.)
3) use a clean towel to wipe clean any dust left behind by the sanding
4) Replace the Flame Sensor to it's original location
This is the same method that Most HVAC Tech will use to clean a Flame sensor during a Furnace Cleaning / Maintenance Check us out on our FaceBook Page https://www.facebook.com/freshairduct...
Is this a decision that you have been thinking about for a while? Or is it a neighbour who told you that they have just replaced their furnace and that you should too? Was it based off a technician's opinion? Or was it to do with a red tagged heat exchanger?
In my experience, customers will change their furnace out for a couple of reason.
1) Red tagged furnace. This, pretty much, takes the fight out of most people and most will go the recommendation of the Ottawa HVAC Company, to replace the furnace. It is, only, the informed customer who will opt to have the problem repaired rather than replaced.
2) A skilled sales technician has convinced you that a new furnace will save you gold, like saving on your utility bills, if you take advantage of changing out your furnace.
“Have your furnace start making you money” was a sales pitch that I was taught to say.
Fresh Air Duct Cleaning has covered this plenty on our website, but it is so important for you to feel like you are NOT being taken for a ride. Furnaces are not all that complicated, but most people do not know much about their furnace. Most people know more about the Kardashians than they know about the furnace that they have in their home.
Why is that? Well, the Kardashians are more glamorous and exciting that a furnace. A furnace is boring and boring does not sell. That is why most sales technicians or sales representatives will embellish plenty, to make a new furnace more exciting than it is. “Energy efficiency, reliability, rebates, peace of mind” Saving you money with an eco-friendly furnace, that keeps you and your family warm all winter. These are used to make it seem like your furnace, the one you have, is out to get you; and the only possible scenario is for you to kill the evil furnace yourself. Allow the technicians, in the jumpsuits, to sell you a furnace, so they can do away with the evil furnace, which has to be dispatched, as if a traitor has been discovered. So the new furnace takes it's place...and in most cases, it ends up being on par with the furnace that you ended up replacing.
So then, when should I replace my furnace?
Well after all the bells and whistles are quelled, it really does come down to your personal decision. If the furnace is in working condition, is safe, and you are happy with it's performance, then why worry about replacing the furnace. If you are having an annual maintenance check and are changing your filter regularly, then keep the furnace as long as you want.
But when you do decide to change out your furnace, give yourself plenty of time to do this; it will serve you far better to be the one who can walk away from any over promising or pushy sales representative, then feel like you are out of options.
Some Ottawa HVAC companies will make the theatrical scene of how a homeowner, presumably a lifetime customer, has been having nightmares horror stories with their evil and non-reliable furnace...having to constantly call their Ottawa HVAC company to rectify a problem, to no avail. To wake up from this nightmare, the only solution is to replace this evil furnace, that just keeps breaking down.
Fresh Air Duct Cleaning is a furnace maintenance company, so we want you to keep your furnace as long as possible. We believe that just because you have had a couple of breakdowns, which is perfectly normal, that should not warrant you replacing your furnace.
I understand the real reason why HVAC companies push to change out a furnace that is over 10 years old, and it has nothing to do with energy efficiency or safety...it is the fact that a new furnace will cost you a few thousand dollar.
1) Most of these HVAC companies, who are stating that you should change out your furnace, ironically, offer service or protection plans.
What is a service plan? A service plan is usually insurance that you take out on a furnace, that covers most, if not all, of the parts inside of the furnace. This means that if you find yourself in a situation where your furnace is broken, then you call a heating company, who dispatches a technician to come out and fix your faulty furnace free of charge.
These are plans that the customer will pay for annually or monthly; they typically cover the most common parts that fail, including the inducer motor, HSI, blower motor, or pressure switch...it's insurance for your furnace.
The only thing that is not covered in these plans is usually the heat exchanger; but the plan will normally cover the labour for the installation of the new heat exchanger.
Most HVAC companies are protecting their bottom line and are not going to want to keep sending their technicians back to a furnace that keeps breaking down. They are, typically, going to make sure that your furnace is in good working order. Trust me, management puts a lot of pressure on technicians who have to keep going back to the same home, for the same or a different issue; these technicians normally have to justify or explain why they did not find the other issue.
And in the rare cases, when those furnaces do keep breaking down; well, I hate to say it, but that is not your problem. You have paid for your service plan and if the HVAC company wants to keep sending technicians out to keep fixing your furnace, well that is their lost problem.
Sure, it might be a little inconvenient for you, but give it time, I promise that it won't take more than 2 or 3 of these visits before HVAC company starts brainstorming about why your furnace keeps breaking down. At some point, with a team of highly skilled professionals, they will figure out the problem. There are only so many scenarios for why your furnace will keep breaking down and remember, a furnace is not a rocket ship; just because your furnace has broken down a couple of times, in one year, does not mean that it is time for the scrap yard. I had a service van that broke down 3 times in one year, but we have had the van repaired, and have not had any problems for the last two years...some furnaces are the same way.
2) Energy Savings
Any and all HVAC companies, who sell HVAC equipment, will use the energy savings pitch. “With the furnace efficiency reaching over 98 percent, the utility savings can be a major offset to your new furnace cost and a major decrease in your heating cost.”
Is this true?
It all depends on your own situation. Not every person will have the same furnace, or the same kind of home, or even the same kind of furnace breakdowns.
These factors have to be considered before making the decision to replace your furnace.
Is this true?
For example: Is the current furnace, that you own, already a high efficient furnace? If so, the chances of you seeing a huge energy savings is more on the conservative side. Whereas, if you have a furnace that uses a pilot light, the old category 1 furnace, then there is some truth to the energy savings claim. Is your home loose construction? This means that air can pass through the walls without an barriers restricting this from happening. If you do own an older style home, a high efficiency furnace will make some difference, but not up to 98% efficiency that is claimed. This is impossible, as your home will not allow this to happen, as high efficiency furnaces were made for tight homes. A mid-efficiency furnace would be better for a loose construction home, but unfortunately, the government has outlawed this type of furnace.
How old is your furnace.?
A 10 to 12 year old furnace is still too young to be considered for the junkyard; even if you have had to replace parts, so what Most furnaces will require new parts, at some point, just like your car. If your car breaks down, do you buy a new one? So why do this with your furnace?
If your furnace has never been cleaned, since you have lived at your house or if it has been 3 to 5 years since the last time a technician was at your home...then can a furnace maintenance/inspection/cleaning save on your hydro bills? I would say that it is possible that it could help you save.
If you have not cleaned your furnace in 5 years, chances are that there are going to be some things that will have to be tweaked, cleaned, and documented, if not, replaced.
First off, most customers who have not had their furnace maintained in 5 years, most likely, have not kept up on their routine filter changing; in this circumstance, it is very common to pull filters out, that have layers of dust and dirt on them. In the most extreme cases of neglect in changing filters, the wear and tear on the furnace parts (motors, sensors, safety devices, etc...) is accelerated. In these cases, it is not uncommon to have a service call because a customer never thought about it or they did not know that they had to change the furnace filter in regular intervals. If you are changing your filter once a month, then you are ahead of the ball game, and the likelihood of your furnace falling into a state of disrepair is low. If you are changing your filter once a year; chances are your furnace is going to have problems, in the not so distance future.
I see many articles on Google titled “how to do my own furnace maintenance”; I chuckle when I see these, because honestly, as a homeowner, all that you should be worried about is changing your filter on a regular basis. This will make the biggest impact on energy efficiency, and in the aid of having your furnace parts last longer.
1) A clean filter will mean less resistance and drag on the blower motor, which means less amp pull on the motor. This can result in savings on your Hydro bills, and will help your blower motor last longer.
2) 3-5 years of dirt on your furnace blower motor will slow down the motor blades, which can make the motor less efficient and subject to premature failure. Care of the blower motor could save you some hydro expenses.3) Wear and tear on gas valves. As mentioned, many times on this website, parts were never designed to last the entire life span of the furnace...the gas valve is not exempt from this. Gas valves are designed to regulate the gas pressure from the outside meter, which normally comes into the home at 11-13”WC; the gas valve brings this down to the standard 3.5”WC, using its regulator. The regular is a long screw which can be tightened or loosened to adjust the gas flow, but over time this screw becomes loose, which means that the gas flow becomes greater and this will show on your gas bill due to the increased consumption. In addition, the burners will be burning hotter and your heat exchanger will be subject to higher temperatures, that it was not designed to handle.
A neglected furnace is definitely a pitiful sight, being caked in dust and cobwebs, with dead mice covering the lower return, like dead bodies in a battlefield. Most neglected furnaces that I have come across, always have some issues that could have been spotted beforehand to, at least, give the homeowner an idea of the condition of the furnace.
So, can a furnace maintenance save you money on your utility bills? Short term, if your furnace was installed correctly, then you probably won't notice much in the original energy savings you saw when you had the new furnace installed. Even with regular furnace maintenance, you most likely will not see any new savings from the service.
Long term, you will see more savings on your utility bills, even though, most likely, you will not be able to tell, as the cost of living climbs annually. That said, a regular furnace maintenance will mean that all of the furnace components, that make your furnace energy efficient, will not be the cause of increased expense on your utility bills. As your furnace blower motor, gas valves, P-traps, and furnace filters will be checked annually and cleaned, when dirt accumulation is at an unacceptable level.
Presuming that your furnace has been calibrated correctly (upon installation), that the gas pressure is set correctly, that your flame sensor is newer, your blower motor is clean from dust & debris, that the P-trap is performing properly, high limit & safeties functioning, pressure switch is operating, and your air filter is changed regularly...the answer is No. A furnace maintenance will not make your furnace more energy efficient, and will not decrease your utility bills.
I am sorry to tell you, but as an HVAC technician, we do not hold some sort of secret tool that is plugged into your furnace and with some magic words, we can make your furnace become more energy efficient. There is no tool that we have that will make your furnace become better or more energy efficient, just by showing up.
You might be asking, “Why do HVAC companies advertise, on their website, that a furnace maintenance will make your furnace more energy efficient by having “X HVAC Company” perform your furnace maintenance?”
Well, like with any talking point, if it has been said enough times, it becomes true; instead of keeping it simple and to the facts of what a furnace maintenance and inspection was designed for, SAFETY!
15. Duty to maintain in safe operating Condition
An owner or user of an appliance, equipment, a work or any other thing employed in the handling or use of gas shall ensure that the appliance, equipment, work or thing employed in the handling or use of gas is maintained is a "safe operating condition". O.reg.212/01 15
Many HVAC companies are making up non-existent procedures and keywords to make you believe that we have a bag of magic tricks, that will soup up your furnace, to make it run better.
$49.95 or $55.00 furnace inspections, with 13 point inspection checklists...If you see an HVAC company offering this low cost furnace inspection, avoid it.
These are nothing more than bait and switch scams. An HVAC company that advertises these, so-called, cheap furnace inspections are relying on their technicians to get sales leads; typically, the technicians that are assigned to these inspections are proven sales experts.
You are, most definitely, paying for a HVAC technician/sales person to come into your home to up-sell you or to red tag your furnace, on any minuscule fault.
So in the end, the customer thought they would be paying very little for a furnace inspection, but they end up paying so much more in the end. Instead of going for the cheap furnace inspection, go for the Furnace Maintenance.
Do not fall into the nodding head motion, when the sales representative is talking to you about what he or she is prepared to do for you. These are people whose livelihood depends on closing deals, in other words, selling furnaces. 99% of the sales representatives, who show up, are on commission and if they want to make money, they have to make sales.
Be sure to get EVERY promise in writing and if you have to sign a contract, make sure you read it! Do not assume anything and do not consider it a contract just because you shook hands. If the sales representative does not want to provide something in writing, it means they are hiding something.
Fresh Air Duct Cleaning is a family-owned and operated Furnace & Duct Cleaning Company in Ottawa. We are dedicated to providing our customers with excellent care and premier quality Furnace and Duct Cleanings throughout Ottawa and the surrounding areas.
Service Area For Ottawa Duct Cleaning:
Duct Cleaning Ottawa Duct Cleaning Barrhaven
Duct Cleaning Almonte Duct Cleaning Orleans
Duct Cleaning Carleton Place Duct Cleaning Richmond
Duct Cleaning Stittsville Duct Cleaning Perth
Duct Cleaning Nepean Duct Cleaning Smiths Falls
Duct Cleaning Manotick Duct Cleaning Arnprior