Why are the prices so different?
It really comes down to what the duct cleaning company is offering. Remember, it’s what they are offering not what you believe your duct cleaning should be. Just because one company is offering one type of service doesn't necessarily mean that all duct cleaning companies will offer the same, service or extras that other companies are offering.
Some companies who are presumed as charging more, and thus are assumed to be out to grab your money, are in fact charging a higher rate because they are being more upfront and honest about what they, are in fact going to be doing in there cleaning services. Also, the workmanship and pride in these companies are going to be much higher in quality.
Now, of course, there are duct cleaning companies that do in fact charge outrageous prices, who don’t care about there work and just want your money. Here is a tip: If a duct cleaning company here in the Ottawa area is charging or quoting you $500.00 for a standard home of around 1000 - 1500 squire feet, then I would suggest you let capitalism run its cores and for you to find a cheaper price.
And hopefully, the over-greedy company will get the message, of overcharging.
On average a homes that are around 1000 – 1500 sq.ft should go around $200.00 to $300.00 dollars. And should take anywhere from 2 hours to 3 hours for the really dirty ones. Again this price is an average, in some cases, the price could be a little higher depending, on the company and service you might be getting with the duct cleaning serves.
The most popular add on are usually:
Free Dryer vent cleaning
AC coil cleaning
Blower Motor Cleaning. (Furnace Cleaning)
But what about those duct cleaning companies that are offering a far more cheaper price than the average? What about those $100.00 prices? what’s that about?
The truth is that I’m not writing this blog to dump on other duct cleaning business, we are all trying to make a living like everyone else. Hopefully the honest way. And honestly, I hold no anonymously towards most of our competition.
Are there duct cleaning companies that are charging super low rates that provide excellent services? I suppose there are.
That said the truth is as a professorial duct cleaning and Licensed TSSA gas technician I just don’t know how?
I’ve honestly sat down and run the numbers, plus time, and it’s doesn't add up. 1+1 Doesn't = 2 but 3.
It’s a mystery for me. How can a professorial duct cleaning company dispatch a minimal of one tech with a truck machine, to a customer home for $100.00, if at a minimum they will be at your place for 2 1/2 hours?
With fuel cost and labour for this time frame, $100.00 dollars isn’t going to cover this. Of course, you could then say well perhaps the second or 3rd job of the day will be the profit. Perhaps? But since you expect your tech to be in your place for 2 1/2 hours, plus the techs travel time to and from your place. The Math still doesn't add up to profit but to bankruptcy.
$200.00 for 2 jobs in one day, minimal of 2 1/2 hours at each customers home would translate to 5 hours worth of work plus a couple of hours of travel time. Looking at 7 hours minimum. $200.00 is a lot of money but not when you are operating a business that requires labour and fuel. Which is always the great consumer of profit. This honest tech who is charging the supper low price of $100.00 is going to be out on his butt and jobless in a very short time.
So what’s going on here?
Two scenarios And neither one is good.
The first scenario is that the company is literately being in your place for 1 hour. Now, I don’t know about you but 1 hour to clean your duct system doesn't seem right? If you think otherwise then I would recommend you donate your $100.00 to charity as at least some good will come from your generosity.
The second scenario which is the more likely of the two is an old fashion bait n switch operation.
I know, your probably thinking ‘does anyone really fall for these bait n switch scams anymore?’
Yes, they do. And I’ll show you how this can happen.
When a duct cleaning company is advertising a low price of $100.00. They have to make it appear that their price will still cover the same service of the companies that are charging more.
For example Unlimited ducts, unlimited vents No hock up charges, Powerful Duct Truck, AC coil cleaning, Blower motor cleaning free Sanitizing.
But it’s the next thing that these low priced duct cleaning companies do that really revile how they get their customers, and unless you know this you won’t see it.
It’s when the duct cleaning company list in its work to be done, this line: To clean the Main Supply lines.
The main supply lines are known as the heat side of the furnace duct system. While this side is impotent to clean this is not the side that has the horror pictures that you see on duct cleaning websites. Including ours. All of these horror photos or videos are of the return side, or cold air supply.
So how does this offer look like in an ad? Like this:
- No hock up charges
- No Hidden Charges
- Free Disinfectant
- Unlimited ducts and Vents
- Main Supply lines
- Blower motor cleaning
- AC Coil
This list looks impressive but it is reviling. Why? Because of what it is missing.
There is no mentioning of the Return side.
With a low price duct cleaning there has to be a catch. In these cases, it's the leaving out of half of what should be the important part of the duct cleaning. Which is the cleaning of the return side.
What typically happens is after cleaning the supply line the so-called duct cleaner will tell you that they are finished. This usually is after 45 minutes at your place.
This is where they will say the main supply line is clean. You might ask about the return side and that is when you will hear about how this side is extra. If you want that service you have to pay more. And there comes the Bait n switch.
How much more? Well, it depends. Could be $200.00 more or it could be $100.00 dollars more. The point is that you are going to be paying more. That cheap duct cleaning that you thought you were going to be getting done, is not looking so cheap.
Is the duct cleaning company lying with there services performed? Nope. Why? Well because they are telling you what they are planning on doing on their ad. That is basically what they will end up telling you. Did you not read the advertisement? They may ask an upset customer.
Is this a dishonest tactic. Yep! No doubt about it. They are not being totally upfront and honest with their ad either.
As they should list whether or not they are going to be cleaning the return side of the duct system.
Let's be honest for a second. If you are a duct cleaner do you think the return side isn’t important to be clean? If not please explain?
I think we all know the reason for this. It’s to try to appear that they have a competitive edge on the duct cleaning companies that are listing a full duct cleaning service with their much higher price.
It’s like having the car mechanic tell you ‘well I’ve changed the filter in the oil change so we are good here’ Hum? Okay, you chuckle. The car machine doesn't seem to understand as he holds his hands out for payment. Then after you realize that this isn't a joke, you finally voice up and say. ‘But you didn’t even change the oil?’ The respond that comes back isn’t welcomed as the machine says. ‘Oh well that’s extra, if you want that done you have to pay more, as the listing was clear when it said that we will change the filter, but nowhere on our ad does it say we will change the oil.
I think I’ve made my point here. If you want a full and complete duct cleaning which cleans the main supply and the return side and are expecting to pay a $100.00 and you are thinking you are going to get the white glove treatment. Well, we all know what kind of a white glove treatment, you will be receiving, but it won’t be pleasant.
This blog is not to knock our fellow duct cleaning brothers but is there to help customers understand just a little better about those duct cleaning companies that are offering a much lower price, then the duct cleaning companies that are priced higher.
Their ads might seem jam-packed with goodies, but after reading the listing carefully it reveals that most of the goodies are actually not so good after all.
The best thing anyone can do is to ask the question beforehand. Then you can make your decision.
We hope that this blog has been helpful If you have any other question feel free to contact us.
You can check us out at FreshAirDuctCleaning.ca